• Lamia's Fish Market
  • $39,570.00 -62,650.00/year*
  • New York , NY
  • Hospitality - Food Services
  • Full-Time
  • 622 E 11th St

Inviting applications for a seasoned, energetic and highly motivated Floor & Operations Manager to join a brand new restaurant in New York city that is vying to change and elevate the food scene of the now popular destination.

Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations Requirements

Proven work experience as a Restaurant Manager, Hospitality Manager or similar role Proven customer service experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software, like OpenTable

Strong leadership, motivational and people skills

Acute financial management skills

.Wine knowledge a plus


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More detail about Lamia's Fish Market, please visit


Associated topics: backend, deli manager, director, director food and beverage, food service supervisor, frontend, gm, kitchen manager, restaurant manager, store manager

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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